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Sales Assistant

Department: Sales

Job Summary

Responsible for supporting sales staff and customers by providing administrative, clerical and customer support.  Follows up and communicates with customers, vendors, complete orders and sales leads


General Accountabilities

  • Provides customer service to external customers.      

  • Maintains friendly, helpful demeanor. 

    • Eye contact

    • Welcoming

    • Listening

    • Engaging with employees and customers

  • Keeps sales floor neat and clean 

    • Presentable

    • All items are tagged

    • Facing correct direction and in correct spot

    • Dusting / wiping down furniture when needed

    • Keeping conference room clean and organized

    • Turning on / off computers in showroom

  • Enters quotes into online data base

    • Assists sales team with entering quotes

  • Selling to walk in customers

    • When sales team is busy, helping with overflow.

  • Answering incoming calls and directing them to the appropriate person or department.

    • “Thank you for calling Desks Incorporated / Office Liquidators, this is ____, how can I help you today?” 

    • Asking the following questions;

      • Who they are? Have they worked with anyone?

      • What are they looking for?

    • Directing them to the appropriate person

      • Cubicles / Reconfigurations- Sales Manager / VP of Sales

      • Used and new- All sales people (in rotation)

      • Operations, AP and AR- Operations Manager

      • Selling, donating office furniture-

        • Ask for emailed photos, a list of items and their contact info.

        • Send to Operations Manager / Sales Manager


  • Greeting customers at the door and directing them to the appropriate person or department.

    • Hello, welcome, what brings you in today?

      • Who they are? Have they worked with anyone?

      • What are they looking for?

    • Directing them to the appropriate person

      • Cubicles / Reconfigurations- Sales Manager / VP of Sales

      • Used and new- All sales people (in rotation)

      • Operations, AP and AR- Operations Manager

  • Follow up with vendors and customers for product availability

    • Weekly basis on all open orders, new, backordered and punch lists.

  • Assists the Operations Manager

    • Entering sales orders, purchase orders, banking information into accounting software, Peachtree.

    • Follow up on back orders and communicates with sales team, vendors and customers

    • Punch List Management 

  • Help with maintaining used inventory levels and accuracy and update out of stock items weekly

    • Working with marketing assistant on inventory for both websites (Desks Inc and Office Liquidators).

    • Weekly walk through in warehouse               

      • Making sure everything has a tag, working with warehouse manager

      • Straightening chairs

      • Doing a weekly inventory check on items that need to be removed from website.

  • Miscellaneous duties assigned  


Job Qualifications

  • Education: High School Diploma or 1-3 years of experience in related field. 



  • Ability to take initiative and problem solve. 

  • Excellent verbal and written communication skills. 

  • Ability to present oneself as well as the company in a professional manner. 

  • Interpersonal skills and customer service skills required.

  • Proficient in Linkedin, Microsoft Office.  

Job Title: Warehouse / Installer         


Department: Operations


Summary: This position is responsible for performing all aspects of installing company products according to work order, manufacturer, quality and safety guidelines; performing deliveries; receiving products.


Duties and Responsibilities:

  • Delivers products to the customers.

  • Installs products according to instructions.

  • Assembles all company products; follows instructions.

  • Reads 2D prints.

  • Loads and unloads trucks; ensures truck is loaded with all product(s), tools and equipment for the day.

  • Receives products.

  • Reports safety, customer or quality concerns.

  • Performs warehouse related duties.

  • Performs other related duties as assigned by management.




  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

  • Design - Generates creative solutions; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

  • Project Management - Completes projects on time and budget.

  • Technical Skills - Assesses own strengths and weaknesses; Strives to continuously build knowledge and skills; Shares expertise with others.

  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

  • Change Management - Builds commitment and overcomes resistance; Prepares and supports those affected by change.

  • Delegation - Matches the responsibility to the person.

  • Managing People - Makes self-available to staff.

  • Business Acumen - Demonstrates knowledge of market and competition; Aligns work with strategic goals.

  • Business Necessity – The needs of the employer may be dependent on responding to and anticipating rapidly changing external and internal demands in all aspects of how business is conducted. This may include, but is not limited to, organization structure, finances, goals, personnel, work processes, technology, and customer demands. Therefore, it may become necessary to make modifications to how business is conducted and work is accomplished, with minimal or no advance notice to employees.  Accordingly, the employee must be capable of adapting, with minimal or no advance notice, to changes in how business is conducted and work is accomplished, with no diminishment in work performance.

  • Safety and Security - All employees are responsible for observing safety and security procedures as applicable and reporting potentially unsafe conditions to management.



Education and Experiences

  • Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.


Required Albitites and Skills:

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 

  • Ability to write reports, business correspondence, and procedure manuals. 

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


Job Types-Full-time

445 Bryant St Suite #8, Denver, CO 80204



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